Wednesday, October 27, 2010

PG Key Review

I would love it if my kids could surf around the internet without worry, but that is just not the world we live in. My children do a lot of digital scrapbooking as apart of their homeschooling, as such we find images from the internet to add to their pages. The problem is, I cannot allow them to surf through pictures without supervision. The general rule around here is, I look for a page of images, I scan it and after I let them look through. You never can tell what will pop up under a seemingly innocent search title.

When PG Key arrived for review both myself and my children were excited at the possibility that they would be able to do some hunting around for themselves, and from the reviews I read about this product prior to trying it, it seemed like a very real opportunity! Here is a little snippet from their site:

"Simply plugging PG Key into a child’s or teen’s computer allows parents to follow the advice so often given by law enforcement and parenting experts: 1) Control when and how long the computer is used, 2) Properly setup your system with filters and web site blocking, 3) Create the “over their shoulder” environment that encourages kids to act the same way “on line” as they do in every other part of their life.

Simply put - PG Key does NOT replace parenting with technology - It ENABLES parenting with technology.

PG Key is so easy to install, that any Parent or Grandparent, – no matter how “technically challenged” can plug it in, and within a few seconds have everything they need to apply their parenting skills and strategies, to their kid’s “online” world."

It seemed like something we could really use around our home. And SO simple to use. Sadly, this product did not work for us. There seems to have been some glitch between our computer and their product. However, since I am not able to give an adequate review on the product due to this glitch, I do want to take a moment to highlight their customer service.

Now, this is a good area for me to review, as I highly value good customer service. I feel the customer is the life blood of a retail establishment and as such there should be mutual respect between customer and representative. Let me just say for PG Key, their customer service was impeccable. They did everything they could to help me with this product and have asked me to further help them in working out this glitch so other customers never have to experience it. They were friendly, patient and kind. I am truly sorry this product did not work for us, but I am so glad I can give their customer service team a glowing review. And for informational purposes, when I would first call in I would never tell the rep I was a reviewer of their product, I wanted an unbiased representation of their service. They get an A+ for doing a great job in this area!

So, PG Key can be purchased for just $49.99, total price, no subscription needed. If you would like to try it before you buy it, check out this free trial they offer! You can also head on over the The Old Schoolhouse Magazine if you would like to read more reviews on this much needed product.

Disclaimer: I am a member of the TOS Homeschool Crew. As such I have received this product free of charge in exchange for my honest opinion and review of this product. I have not received any additional compensation for my review.

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